Privacy Policy

Effective Date: May 21, 2026
Last Updated: May 21, 2026

At CutlCA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you use our website, URL shortening platform, QR code tools, analytics services, branded link services, and related products (“Services”).

This Privacy Policy is inspired by industry-standard practices used by leading URL shortening and link management platforms while adapted specifically for CutlCA’s privacy-first approach for Canadian users and businesses. 

1. Who We Are

CutlCA is a Canadian privacy-focused URL shortening and link management platform designed to help individuals and businesses create, manage, and analyze shortened links, QR codes, branded links, and marketing campaigns.

For questions regarding this Privacy Policy or your personal information, contact us at:

Email: privacy@cutl.ca
Website: CutlCA Contact Page

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you register for an account, contact support, subscribe to a plan, or use our Services, we may collect:

  • Name
  • Email address
  • Company name
  • Billing information
  • Payment details (processed securely through third-party payment providers)
  • Username and account credentials
  • Customer support communications

B. Automatically Collected Information

When you use our Services or interact with shortened links created through CutlCA, we may automatically collect:

  • IP address
  • Approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Referring URLs
  • Date and time of access
  • Click and engagement analytics
  • Language preferences
  • Cookies and similar technologies

These analytics help us improve performance, detect abuse, prevent fraud, measure campaign effectiveness, and maintain platform security.

C. Information Related to Shortened Links

When a user clicks a CutlCA short link or scans a QR code, we may collect limited technical and analytics data including:

  • Click timestamps
  • Country or city-level location
  • Device and browser information
  • Referrer source
  • Link interaction statistics

We do not sell personal browsing histories to advertisers.

3. How We Use Your Information

We use collected information to:

  • Provide and operate our Services
  • Create and manage shortened links and QR codes
  • Deliver analytics and reporting
  • Process subscriptions and payments
  • Detect spam, phishing, malware, fraud, and abuse
  • Improve platform functionality and security
  • Communicate with users
  • Provide customer support
  • Comply with legal obligations
  • Enforce our Terms of Service

Security and abuse prevention are critical for URL shortening services because malicious actors sometimes misuse shortened links for phishing or spam campaigns. 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Analyze traffic and usage patterns
  • Improve performance
  • Protect against fraudulent activity

You may disable cookies through your browser settings, although some features of the Services may not function properly.

5. Sharing of Information

We may share information with trusted third parties only when necessary, including:

  • Hosting and infrastructure providers
  • Payment processors
  • Email delivery providers
  • Analytics and security providers
  • Customer support systems
  • Legal authorities when required by law

We do not sell personal information to third-party advertisers.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain platform security and integrity

Analytics and log data may be retained for fraud prevention, abuse monitoring, and service optimization.

Even if an account is deleted, some shortened links may continue functioning where technically necessary to preserve existing redirects and platform integrity. 

7. Security Measures

We implement commercially reasonable safeguards to protect information, including:

  • Encrypted HTTPS connections
  • Access controls
  • Security monitoring
  • Abuse detection systems
  • Spam and phishing prevention tools
  • Infrastructure security practices

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Anti-Abuse and Link Safety

CutlCA actively monitors for malicious activity, phishing, malware, spam, deceptive redirects, and other prohibited uses of the platform.

We reserve the right to:

  • Disable suspicious links
  • Suspend abusive accounts
  • Block dangerous redirects
  • Investigate reports of misuse
  • Cooperate with legal authorities where required

This helps protect users and maintain trust in the platform ecosystem. 

9. International Data Transfers

Your information may be processed or stored in Canada or other jurisdictions where our service providers operate.

By using the Services, you understand that your information may be transferred across borders subject to applicable privacy laws and safeguards.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data
  • Withdraw consent
  • Restrict processing
  • Object to certain uses
  • Request data portability

To exercise your rights, contact: privacy@cutl.ca

We will respond within a reasonable timeframe in accordance with applicable laws.

11. Children’s Privacy

Our Services are not intended for children under the age of 13 (or higher age where required by local law). We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will take reasonable steps to delete it.

12. Third-Party Services and Links

Our Services may contain links to third-party websites or integrations with external services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. Users should review the privacy policies of those third parties separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Legal or regulatory changes
  • Security improvements
  • New features or services
  • Operational updates

When material changes occur, we may provide notice through the website, email, or platform notifications.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

14. Canadian Privacy Compliance

CutlCA aims to comply with applicable Canadian privacy laws, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Applicable provincial privacy legislation where relevant

Users from other jurisdictions may also have additional rights under local privacy regulations.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact:

CutlCA Privacy Team
Email: privacy@cutl.ca
Website: https://cutl.ca

Summary

CutlCA is committed to providing a privacy-focused, secure, and transparent link management platform. We collect only the information necessary to operate and secure our Services, improve user experience, and protect the platform from abuse.